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BRACELET AGATE MOUSSE aigue marine Fossile d’ammonite Fossile d’ammonite Pendentif en coquille d'ormeau La livraison est offerte dès 400dhs d’achats autrement elle est facturée 35dhs (prix fixe) dans tout le Maroc Garantie : Nos bijoux bénéficient d’une garantie d’un an à compter de la date de livraison
Distinguish the original problem from the eventual resolution. Describe support communication using accurate and proportionate language.
Use the original order reference when explaining the request. Check that nothing is unintentionally removed from the original scope.
Ask whether the seller can confirm the existing attempt's outcome. Check whether an interrupted step was merely verification or final approval.
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