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Pendentif Flamme cristal speciale Collier en or 14 carats Collier en or 14 carats avec une chrysoprase centrale taillée en pointe et cerclée d'un anneau en or 14 carats serti de diamants Art deco inspired necklace in 18k yellow gold adorned with a pendant with an emerald cut central Crystal set with Diamonds and rainbow enamel Pendant representing a flame in crystal diamonds and 14 carat gold
Distinguish the original problem from the eventual resolution. Describe support communication using accurate and proportionate language.
Use the original order reference when explaining the request. Check that nothing is unintentionally removed from the original scope.
Ask whether the seller can confirm the existing attempt's outcome. Check whether an interrupted step was merely verification or final approval.