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Bague Tourbillon Emeraude & Diamants "Hortense" solitaire a masterpiece by a French a masterpiece by a French master jeweler from the 1930s Son diamant central est sublimé par le plateau or gris 18 carats et platine serti de 13 diamants Sa finesse et sa délicatesse souligne à merveille le charme de cette bague Cette bague unique est une création soigneusement travaillée main et épaulée de sept diamants éblouissants de 0
Distinguish the original problem from the eventual resolution. Describe support communication using accurate and proportionate language.
Use the original order reference when explaining the request. Check that nothing is unintentionally removed from the original scope.
Ask whether the seller can confirm the existing attempt's outcome. Check whether an interrupted step was merely verification or final approval.