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Chevalière Émeraude et Diamants Poids unité : 3 Un cercle de lumière Poids unité : 3 Diamants da la plus haute qualité Or jaune 18 carats (750 millièmes) Mise à taille possible de + ou une taille seulement (45 au 47)
Distinguish the original problem from the eventual resolution. Describe support communication using accurate and proportionate language.
Use the original order reference when explaining the request. Check that nothing is unintentionally removed from the original scope.
Ask whether the seller can confirm the existing attempt's outcome. Check whether an interrupted step was merely verification or final approval.
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