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'Karine' PETITS PRIX Poncho en laine douce et Poncho en laine douce et moelleuse Pantalon avec élastique à taille 100% Polyester CONVIENT DU 36 AU 42
Distinguish the original problem from the eventual resolution. Describe support communication using accurate and proportionate language.
Use the original order reference when explaining the request. Check that nothing is unintentionally removed from the original scope.
Ask whether the seller can confirm the existing attempt's outcome. Check whether an interrupted step was merely verification or final approval.
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